Operations Assistant German desk
Role: Operations Assistant
Duration:ASAP for six months
Language:English + German
Salary:€16.46 p/hr (That’s a pro rata of €34236 p/a)
Benefits:Free gym, pool, canteen, pro rata of 25 days holidays, and many more!
As an Operations Assistant, Online Product Support, you will process legal removal requests across a large number of the company products (on issues ranging from defamation to government requests), providing information to internal and external customers regarding the company legal removals processes. You’ll field and process a high volume of incoming complaints that will be processed through internal tools based on complex internal policy.
* Process removal requests efficiently and accurately.
* Respond to internal and external customer inquiries in person, by email and by phone.
* Display excellent prioritization and organization skills.
* Facilitate communication of process and policy to internal and external customers.
* Create documentation for existing and new policies and procedures.
*BA/BS degree (In lieu of degree, relevant skills or equivalent experience).
*Must speak and write in German as well as English fluently and idiomatically.
*Legal background a plus but not essential
For more information, please contact Daniel on 00353 1 4744537