Senior Administrator – Investor Services

Title: Senior Administrator – Investor Services


The objective of this role is to work as part of a busy Operations team responsible for providing a high quality of service to clients, distributors and Investors ensuring investor accounts are opened and updated in accordance with corporate and regulatory requirements.

The Person

This is a client facing position that requires a strong, bright and ambitious individual who has a proven history of accuracy and attention to detail, team work, developing and enhancing relationships and adding value in a team in a busy operational environment. You will ideally have experience working within Investor Services/Transfer Agency.

Key Responsibilities:

  • Creation and maintenance of Investor accounts in accordance with departmental and regulatory procedures
  • Classification and recording of Investors FATCA / CRS status in accordance with procedures
  • Generate reports in accordance with departmental procedures ensuring key focus on risk and control
  • Ensure all post is logged, tracked and updated to the TA system in a timely manner
  • Preparation of Investor and client correspondence per workflow
  • Demonstrate compliance with all relevant internal and external procedures and regulations
  • Maintain accurate and robust filing system
  • To become involved in ad hoc team projects as requested by your Manager
  • Understand GDPR and its impact on the Transfer Agency function, in particular Registration
  • Understand the risks associated with all Transfer Agency related functions
  • Demonstrate a “can-do” attitude across the team and strive to motivate and lead a team to achieve their goals and objectives on a day to day basis
  • Demonstrate strong team work ethic and good communication skills (written and aural)

Experience Required:

  • Third level Qualfication
  • 1-2 years experience in Fund Administration
  • Experience in MS Office
  • Knowledge of Multifonds is desired but not essential
  • Knowledge of FATCA/CRS is desired but not essential
  • Hard working Team Player
  • Strong Communication skills

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Barbara Donnellan

Barbara Donnellan

  • Banking & Finance Manager