Payments Administrator

  • Negotiable
  • Full Time
  • Anywhere
  • Posted 3 weeks ago

Payments Administrator 


  • Providing support to corporate banking customers under the services, banking operations, payments and supplied services.
  • Daily review and signoff of automated Cheques files
  • Ensuring that all cheques are processed correctly within the deadlines.
  • Ensuring that all fraudulent cheques identified and escalated.
  • Updating of client mandates and providing query support.
  • Responsible for updating customer details on accounts
  • Ensuring all customer queries/requests are answered or processed within agreed SLA times
  • Providing excellent client service to our customers.
  • Working closely with multiple internal stakeholders – Including Relationship Managers, Client Service managers, Compliance, legal, finance,
  • Identification & Management of operational and credit risk
  • Review & updating of customer signatures and mandates on the Signature Scanning system
  • Process improvement and re-engineering
  • Building good relationships with our offshored colleagues who support our business
  • Project implementations

Experience Required :

  • 1 – 2 years banking operations experience
  • Or recent business graduate with 6 – 12 months work placement experience within banking operations environment
  • Full understanding of Board Resolutions and customer mandates
  • Understanding of Cheques and electronic payments clearing systems both domestic and international.
  • Have an in-depth knowledge of SEPA , Swift, Priority Payments
  • Project Management/Process improvement experience
  • Good communication skills and the ability to work in a team and to tight deadlines.

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Barbara Donnellan

Barbara Donnellan

  • Banking & Finance Manager