Operations manager – Berlin

  • €45000 - €60000
  • Full Time
  • Berlin
  • Posted 2 months ago

Operations manager

Location: Berlin

Salary: 45K – 60K (+ bonus)

Operations manager responsibilities: 

  • Working throughout the program network to drive SLA & KPI performance, such as Quality, Productivity, Turn Around Time, Utilization, cost objectives for the team as well as any new future Client metrics.
  • Oversee delivery of first class customer support and customer experience.
  • Client relationship building and management.
  • Please apply for the full job spec 🙂

Operations manager requirements: 

  • 5 years direct management experience.
  • A business or relevant degree.
  • IT savy, amazing interpersonal skills, initiative, problem-resolution skills, negotiation skills and business acumen.
  • Flexibility in shifts/ hours.
  • Fluent English – a 2nd language is an advantage.

Do you want to grow your career with a globally recognised company? Get in touch! 014744500/ cherie(at)edenrecruitment.ie

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Cherie Byrne

Cherie Byrne

  • Recruitment Consultant
  • cherie@edenrecruitment.ie
  • 01 4744534