Operations manager – Berlin
Salary: 45K – 60K (+ bonus)
Operations manager responsibilities:
- Working throughout the program network to drive SLA & KPI performance, such as Quality, Productivity, Turn Around Time, Utilization, cost objectives for the team as well as any new future Client metrics.
- Oversee delivery of first class customer support and customer experience.
- Client relationship building and management.
- Please apply for the full job spec 🙂
Operations manager requirements:
- 5 years direct management experience.
- A business or relevant degree.
- IT savy, amazing interpersonal skills, initiative, problem-resolution skills, negotiation skills and business acumen.
- Flexibility in shifts/ hours.
- Fluent English – a 2nd language is an advantage.
Do you want to grow your career with a globally recognised company? Get in touch! 014744500/ cherie(at)edenrecruitment.ie