Online Payments Agent with Hindi

Online Payments Agent with Hindi

A leading multinational requires a Hindi speaking Online Payments Agent to join the team for an exciting new project. The role will involve managing high volume email queries regarding online payments and responding appropriately.

Essential requirements:

·       Solid experience in dealing with a variety of  online ‘payments’ features and applications such as PayPal, Google Wallet, Apple Pay, Pay   Anywhere, plus good knowledge of Indian payment apps such as BHIM, UPI, MobiKwik etc. (NB. We do NOT require a finance background).

·       Fluent Hindi & English – proficiency in any additional Indian languages is also beneficial

·       Knowledge of the current Indian market in relation to Apps and payments etc.

·       You will be capable of working well as part of a small team within a fast-paced, high pressure environment.

·       Email support experience (dealing with tickets, high-volume queries etc.)

Please note face-to-face or telephone customer service experience is not relevant or required for this role.

 

These roles will operate on a shift pattern and there are two options to select from:

1.    Sunday to Thursday: 6am to 2pm

2.    Tuesday to Saturday: 10am to 6pm 

Please apply with an up-to-date CV for immediate consideration. Applicants must have a work permit already in place allowing them to work full-time hours. 

Location:             Dublin city centre

Salary:                 €40k pro rata

Type:                   6 month contract initially but will either be extended or made permanent

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Anna Douglas

Anna Douglas