Online Marketing and Loyalty Specialist

  • Negotiable
  • Contract
  • Dublin 4
  • Posted 10 mins ago

Loyalty Program and Online Marketing Specialist

We are currently have a fantastic opportunity for an Online Marketing professional, with expertise in Loyalty Programs, to join the number 1 social media platform!

We are looking for an online marketing & loyalty specialist to focus on engaging and growing the community of small and medium business owners (SMBs). They will manage the execution of regional nurture strategies — from online community management to onboarding and events.

Responsibilities

  • Project manage the execution of customer retention lifecycle initiatives end-to-end to be on time, on budget
  • Build partnerships with cross-functional teams, agency & vendor teams
  • Develop a content approach to build community at scale to meet global goals, while maintaining a personal, localized connection to drive individual progress through the engagement funnel
  • Address and own content, delivery needs across groups, email, events, marketing materials, and other nurture treatments
  • Understand, manage, report on the key technical, functional barriers to delivery and surfacing proactive solutions to drive the right outcomes
  • Report insights & drive continuous improvement for initiative CSAT; operational delivery of program; core community growth KPIs; facilitating the gathering of key insights from SMBs

 

Skills & Qualifications

  • Proven digital campaign and content marketing experience
  • Knowledge of and keen interest in online content strategy and UX
  • Experience executing a loyalty or CRM program
  • Experience in community management and building advocacy programs is a plus
  • Excellent writing and editing skills in English. Fluency in other European languages a distinct advantage.
  • A proven team player, who also works well independently and can self-drive learning new tools and processes – someone who gets stuff done

**This is an 11 month contract**

**Excellent onsite benefits and competitive pay**

If this opportunity sounds like something you could be interested in, please do not hesitate to get in contact on kerrie.heffernan@edenrecruitment.ie  OR call  01 474 4504. 

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Paulina Wilk

Paulina Wilk

  • Recruitment Consultant
  • paulina@edenrecruitment.ie
  • 01 4744523