Italian with French Customer service agent

  • €25000 - €26000
  • Full Time
  • Dublin
  • Posted 2 weeks ago

Overview

Provide a professional, friendly and efficient service to customers using multiple sales channels.

Requirements / Qualifications

  • Excellent spoken and written level of Italian and French and English  
  • Excellent customer service skills and great enthusiasm for helping customers
  • Excellent time management skills, attention to detail and the ability to multi task
  • Previous experience with MS Office is a bonus, but training will be provided
  • Ability to continually display positive attitude
  • Weekend working is part of the position

Responsibilities

  • Dealing with customer queries through multiple sales channels (email, telephone and social media)
  • Providing assistance to members of the travel trade with booking issues or queries
  • Assist with the day to day running of our loyalty schemes
  • Maintain up to date knowledge and assimilate quickly to new promotional offers and programs.

Salary: €25K + holiday pay, training, cycle and travel to work scheme, free/discounted trips to France and UK 

For more information please contact Daniel on 01 4744537

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Kerrie Heffernan

  • kerrie.heffernan@edenrecruitment.ie