Help Desk Technician I

  • €46000
  • Contract
  • Anywhere
  • Posted 1 week ago

We are currently recruiting for an amazing opportunity to work with one of our Global IT clients as a Help Desk Technician I, based in Dublin.

The ideal candidate will have between 1-3 years experience working as a Help Desk Technician or in a similar role. 

  • Identify, troubleshoot, and resolve technical problems encountered by customers or colleagues.
  • Field calls or emails from end users who are having trouble with some aspect of a sophisticated system.
  • Guide user to resolve problem by listening to a description of the problem and accessing information about the specific system or application the user is trying to operate.
  • Make suggestions, attempt different means of fixing the issue until it is resolved.
  • Refer the problem to a higher-level technician or suggest a workaround until the problem can be permanently resolved if problem persists.
**This is an 11 month contract**
**Excellent onsite benefits and competitive pay**

If this opportunity sounds like something you could be interested in, please do not hesitate to get in contact on OR call  014744504.

Your Name (required)

Your Email (required)

Your Message


Upload your CV

Rian Devlin

Rian Devlin

  • Recruitment Resourcer
  • 01 4744504