Head of Cash Payments & Reconciliations

  • Negotiable
  • Full Time
  • Anywhere
  • Posted 3 months ago

Title: Head of Cash Payments & Reconciliations – Vice President

Responsibilities: 

  • Manage high profile client relationships from an Investor Services perspective by engaging with the AFS Clients and developing relationships with them
  • Management and oversight of the Investor Services Cash Processing & Reconciliations team to ensure their work is of the highest quality standards. Ensure that the team operates efficiently, adheres to procedures
  • Carry out daily cash flow monitoring oversight in adherence with the Departments procedures
  • Sponsor a programme of continuous improvement to mitigate risks, eliminate inefficiencies and/or improve client experiences and in order to support the build-out of capacity and scale within the team
  • A key member of the department management team, charged with progressing a variety of initiatives
  • Consider / develop options to enhance /re-engineer /streamline process flows – considering A.I. as a solution
  • Support and drive new product enhancements, develop best practice and support the build out of capacity and scale within the organization
  • Identify timely any significant cash flows challenges and ensure prompt decision making to resolve
  • Oversight of interest reconciliation calculations and breaks ensure prompt closure and good structure to formats
  • Ensure project work assigned is completed timely, accurately and within budget, using departmental template and ensuring relevant Departmental documents are updated to ensure “current”.
  • Ensure understanding of regulatory changes and coordinate implementation (as applicable) to your unit and the wider team.
  • Monitor on an on-going basis the outcomes of all reconciliations and actions taken as a result of any discrepancies identified by the reconciliation, ensuring timely close out of breaks.
  • Ensure work is scheduled timely and allocated across the team members and review work of team members for accuracy and completeness.
  • Recruit, train, motivate and develop staff to ensure a fully functioning team capable of meeting the department’s objectives, including leading the performance management process.
  • Hold regular team meetings and create an environment of good communication with effective two-way feedback of information and ideas
  • Foster and support a culture of best practice and ‘white glove’ service to clients within the Investor Services area of the business.
  • Ensure that Investor Services deliverables set out in Service Level Agreements are achieved.
  • Liaise with clients to identify and implement service requirements to ensure that our client is delivering best in class service.
  • Help foster and cultivate a change culture where we strive to provide the highest quality service.
  • Encourage a programme of continuous improvement for the team to either mitigate risks or improve client experiences
  • Attend new business meetings for existing clients seeking to set up new funds. Review documentation and application forms for completeness to ensure that service identified can be delivered
  • Ensure Reporting to Senior Management is completed accurately and timely

Experience Required:

  • Third Level Qualification
  • Financial Services related qualification
  • 5-7 years experience in Fund Administration with at least 2 years in a management capacity
  • Project Management skills
  • Experience of a variety of fund types – e.g.  Mutual, Offshore, Irish domiciled, Limited Partnership, Private Equity
  • In-depth knowledge of Transfer Agency life-cycle, including AML
  • Knowledge of MFTA, Neolink, SWIFT, NTAS an advantage
  • Hard working Team Player who likes to work within and contribute to an organizational team structure
  • Adaptability: ability to adapt to and work within a dynamic changing environment
  • Strong Numerical, Written & Verbal Communication Skills
  • Strong Leadership skills
  • Keen awareness of Client Service standards
  • Change Management
  • Relationship Management skills

For more information contact Patrick on 01 47 4511

INDH

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Patrick Leamy

Patrick Leamy

  • Recruitment Consultant
  • patrick.leamy@edenrecruitment.ie
  • 01 4744511