German speaking VIP Executive up to 45K p/a

  • €27000 - €45000
  • Full Time
  • Dublin
  • Posted 3 months ago

Role title:                    German speaking VIP Executive  

Location:                     Dublin

Main duties and responsibilities of the role:

The VIP Executive will primarily be responsible for the retention of German VIP accounts.

Additionally, the successful candidate will:

  • Identify and manage the acquisition of new VIPs through pro-active outbound calling
  • Demonstrate excellent knowledge of different gaming products – Sportsbook and Casino
  • Build strong, trustful relationships with VIPs
  • Identify, optimize and develop VIP retention programs in German speaking market to maximize valued player traffic
  • Work alongside the Customer Service and Fraud teams to ensure operational efficiency in the market
  • Work closely with the VIP Manager to ensure the business is well informed on all activity in the market
  • This role might require weekends rota

Experience Required

The successful candidate will have:

  • A proven track record in sales with strong negotiation skills
  • Analytical skills and a thorough understanding of profit/loss and ROI
  • A degree level education


  • Proficient in MS Office products including strong numeracy and excel skills
  • Fluent (written and spoken) in English and German
  • A results driven, highly organized, team player with personal characteristics that engender trust and confidence
  • Strong inter-personal and communication skills with a flexible attitude
  • Ability to establish credibility quickly, perseverance, focus and commitment
  • Motivated, enthusiastic and focused on a career in sales
  • Candidate must be presentable and be flexible with excellent communication (written and oral) skills

Salary:            €30,000.00 /year

OTE:               up to 50% of salary

Relocation package: yes

For more information, please contact Daniel on 00353 1 4744537  


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Daniel Michalewicz

Daniel Michalewicz

  • Multilingual & Customer Service Division Manager
  • +353 1 4744537