German speaking Ad Content review agents

  • €25000 - €26000
  • Full Time
  • Dublin
  • Posted 6 days ago

On behalf of my client we are looking for Ad Content review agents with German to join the existing team based in Dublin 3

Responsibilities:

  • Responsible for evaluating online social media and advertising content
  • Assigned and accountable for workable solutions and processes within specific area of responsibility
  • Escalates issues to Operations Manager or client Point of Contact as appropriate
  • Addresses most non-routine issues
  • Validate, investigate and respond to inquiries within established guidelines.
  • Understands and perform content reviews under client supervision for International and domestic cases following client processes and procedures
  • Complies with all client published policies and procedures
  • Ensures all work is performed in accordance with SLAs and metrics.
  • Maintain high quality deliverables in daily workflow
  • Responsible for activities assigned by the Operations Manager

Personal Specification:

  • Minimum 1-2  years customer service experience in a professional work environment
  • Fluent in English and German
  • Results & detail oriented
  • Strong written and verbal communication skills
  • Can critically assess content strictly against client policies

Salary: €25205 p/a + benefits (paid leave, healthare, discounted canteen, tra 

Contract: permanent 

For more information, please contact Daniel on 00353 1 4744537

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Daniel Michalewicz

Daniel Michalewicz

  • Multilingual & Customer Service Division Manager
  • daniel@edenrecruitment.ie
  • +353 1 4744537