Front Office Manager

  • €30000 - €35000
  • Full Time
  • Kilkenny
  • Posted 2 months ago
  • Providing engaging, sincere, personalised service, turning moments into memories for our guests.
  • To maximise rooms revenue and profit through pro-active selling techniques and referral across resort. 
  • To provide a point of contact for all Revenue associated processes and queries within the hotel.
  • To provide a point of contact for customers within the hotel.
  • Be a proud ambassador for the Hotel, where the warm and efficient service you offer our guests makes them feel welcome at booking, check-in, valued at check-out – and always at home.
  • To ensure the constant development of the Guest Services and Concierge teams in training and on boarding new team members.

•     To be flexible and co-operative in the workplace so as to ensure the smooth and successful operation of the hotel.

•     Flexibility within each job category/functional area will be required by the company and full inter-changeability between departments will be required.

•     Dependent on business levels within the hotel, you will be required to assist with duties as directed by Management.  These duties may include assistance in duties/operations in all areas of the hotel and/or its operation.

 INDH

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Fiona Coyle

Fiona Coyle

  • Hospitality Manager
  • fiona@edenrecruitment.ie