Customer Service Associate Turkish speaking desk

  • €34000 - €36000
  • Contract
  • Dublin
  • Posted 6 months ago

Role: Customer Service Associate

Location: Dublin

Contract: ASAP until EOY

Languages: English and Turkish

 

Overview:

We are currently looking for innovative and organized individuals with the ability to work through large volumes of core customer support activities, supporting the needs of publishers around the world through the application review and email systems, by interacting on a cross-functional work environment.

Core Tasks:

  • Conduct application reviews.
  • Contribute to automation efforts and offer possible solutions;
  • Support the publisher base through the email customer service;
  • Perform other role-related tasks;
  • Lead reviews activities in order to launch proactive initiatives.

 The ideal candidate will meet following requirements:

  • Written and oral fluency in English and Turkish
  • Able to work through large volumes of emails and application reviews from our customers within specified time frames
  • Creative problem-solving and analytical skills
  • Team player
  • Internet-savvy individual familiar with social media and web-trends
  • Self-directed, motivated and driven performer
  • BA/BS degree or equivalent a plus

Salary: €16.71 p/hr (that’s a pro rata of €34756 p/a) + free canteen, gym, pool, pro rata of 25 days holidays.

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Daniel Michalewicz

Daniel Michalewicz

  • Multilingual & Customer Service Division Manager
  • daniel@edenrecruitment.ie
  • +353 1 4744537