Customer Service Associate Turkish speaking desk
Role: Customer Service Associate
Contract: ASAP until EOY
Languages: English and Turkish
We are currently looking for innovative and organized individuals with the ability to work through large volumes of core customer support activities, supporting the needs of publishers around the world through the application review and email systems, by interacting on a cross-functional work environment.
- Conduct application reviews.
- Contribute to automation efforts and offer possible solutions;
- Support the publisher base through the email customer service;
- Perform other role-related tasks;
- Lead reviews activities in order to launch proactive initiatives.
The ideal candidate will meet following requirements:
- Written and oral fluency in English and Turkish
- Able to work through large volumes of emails and application reviews from our customers within specified time frames
- Creative problem-solving and analytical skills
- Team player
- Internet-savvy individual familiar with social media and web-trends
- Self-directed, motivated and driven performer
- BA/BS degree or equivalent a plus
Salary: €16.71 p/hr (that’s a pro rata of €34756 p/a) + free canteen, gym, pool, pro rata of 25 days holidays.