Customer Experience Associate German

  • €24000 - €27000
  • Temporary
  • Dublin 3
  • Posted 7 months ago

Duties and responsibilities:

  • analysing campaign performance and formulating optimisation strategies 
  • becoming an expert on the tools and technologies for digital marketing campaign optimisation 
  • identifying ROI as well as upsell and cross-sell opportunities for and on client accounts 
  • presenting optimisation proposals to client accounts and discussing benefits of such
  • Meeting weekly and monthly targets and ensuring a constant high level of quality support

Skills and requirements:

  • fluent German and English
  • experience in marketing, technology or sales type environments
  • Digital Marketing enthusiasts that are passionate about optimising campaigns and maximising ROI
  • professional customer service skills
  • ability to resolve customer issues in a timely manner and to focus on SMB customer satisfaction by proactively communicating to clients on progress

Contract: 12 months 

Salary: €24 – 27k p/a

Location: Dublin 3

For further information please contact Wiebke on +35314744503

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