Collections Executive

  • Negotiable
  • Full Time
  • Anywhere
  • Posted 1 month ago

Job Title: Collections Executive

Responsibillities of the role:

  • Contact customer by telephone to negotiate payment strategy
  • Keep broken arrangements to a minimum
  • Ability to work a large volume of accounts
  • Achieve and surpass weekly and monthly collection targets
  • Ensure compliant and customer focused collections
  • Manually update accounts and edit information gained from calls
  • Use new technology such as text and voice over text to maximize collections
  • Assisting with ad hoc administrative tasks as designated by Team Leader

Experience Required:

  • Previous telephone experience.
  • Ability to negotiate the optimum collection commitment for the company
  • Professional in approach and able to deal with a variety of individuals.
  • Working knowledge of Word/Excel/Outlook
  • Good communication skills.
  • Determined and focused.
  • Numerate and Literate.
  • Enthusiastic and positive.
  • Flexible, adaptable and keen to try new methods and systems.

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Barbara Donnellan

Barbara Donnellan

  • Banking & Finance Manager
  • barbara@edenrecruitment.ie