Business Analyst

  • €30000 - €35000
  • Full Time
  • Dublin North
  • Posted 3 weeks ago

Position: Junior Business Analyst

Location: Dublin North

 

I have an exciting opportunity for a Junior Business Analyst to join the implementation team at a very well-known software solutions company based in Dublin North.

The successful candidate will play a vital role within the organisation and will assist in the execution of large scale project related work and may manage a small implementation project from start to finish.

 

Full details of the role are available upon request.

 

The Key responsibilities of this role are:

  • Interacting with clients in a Business Analyst capacity to capture and document client system configuration requirements.
  • Translating client requirements into functional components.
  • Creating and updating documentation as required for project engagements or for in-house support use.
  • Reviewing and testing configured system functions to ensure adherence to client requests and requirements.
  • Performing integrated system testing when new features are applied to a client instance.
  • Flagging and reporting potential problematic or out of scope requests from clients to the Director of Operations.
  • Providing answers to clients by identifying problems; researching reported issues, guiding clients through corrective steps via phone or written (email) correspondence.
  • Technical investigation of client issues, detailed initial troubleshooting before escalating issues to the Development team.
  • Providing pre-sales technical support and being available as a resource to the Sales team in presentations and demonstrations.

 

Skills/Experience Required:

  • 1+ years’ experience is a similar role
  • Bachelors degree in Computer Science or related discipline
  • Proficiency in deploying Software as a Service solutions.
  • Strong written and verbal communication skills.
  • Excellent interpersonal skills and the ability to work as a member of a team or to work independently.
  • Good understanding of Database concepts and Software application.
  • Knowledge of Java, JavaScript, HTML, XML and CSS is an advantage
  • Must be legally eligible to work in Ireland.
  • Must be legally eligible to travel in Europe

 

If you would like to work in a company embarking on a major growth phase, please call me on 014744523 or e-mail fiona.devine@edenrecruitment.ie to discuss in confidence.

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Fiona Devine

Fiona Devine

  • Senior IT Recruitment Consultant
  • fiona.devine@edenrecruitment.ie