Application Support Engineer

  • €30000 - €35000
  • Full Time
  • Dublin South
  • Posted 1 month ago

Position: Application Support Engineer

Location: Dublin South

I am working with an Irish owned Software Solutions company based in Dublin South who have been in operation for over two decades.  The company provides IT solutions to customers across Ireland, the UK and USA and due to continued growth, they are seeking an Application Support Engineer to join their talented support team.

The successful candidate will be responsible for actively managing incoming support incidents logged via the company portal to meet service level agreements.  They will be able to assure complete customer satisfaction through all stages of the support process.

 

Full details of the role are available upon request.

 

Skills/Experience Required:

  • Third Leve Degree in Computer Science or relevant discipline
  • 1-2 years’ experience in an application support role
  • Strong SQL Skills
  • Experience with Windows Server 2008/2012
  • Excellent Customer facing skills
  • Strong problem-solving skills
  • Ability to work to tight deadlines
  • A positive, “can do” attitude

 

If you are an experienced customer-focused technical professional seeking to join a positive and dynamic work environment, then this is the role for you. Please call me on 014744523 or e-mail fiona.devine@edenrecruitment.ie to discuss in confidence.

 INDL

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Fiona Devine

Fiona Devine

  • Senior IT Recruitment Consultant
  • fiona.devine@edenrecruitment.ie